Our services
B2B outsourcing services that keep your sales team selling
Every service we offer has the same purpose: take time-consuming conversations off your sales team’s plate and hand back something useful. That could be a qualified meeting, a renewed account, a cleaner database or honest customer feedback. Explore the outbound calling services and support programs below, then talk with us about the mix that fits your pipeline.
- Nine connected services From first call to renewal, each service supports the same sales pipeline.
- Project manager assigned Campaigns get a project manager and experienced agents as standard practice.
- Complex campaigns welcome We specialize in complex calling campaigns for businesses of all sizes.
What we do
Outbound calling services and support built around real conversations
B2B Appointment Setting is a sales strategy that puts experienced calling agents on the prospecting stages of your sales process. Once our caller has scheduled a follow-up with an interested prospect, the salesperson responsible for closing takes over. That handoff sits at the center of everything we do, and the services on this page either feed it, support it, or protect the customers it produces.
Some clients come to us for one thing, such as a burst of meetings in a new market. Others combine several services over time: cleaning a CRM before a campaign, qualifying the leads marketing already has, then calling past customers who went quiet. We plan each engagement around your goals rather than a fixed package.
Browse services
All B2B Appointment Setting services
B2B Appointment Setting
B2B appointment setting that turns outreach into qualified sales meetings. See how campaigns work, what you receive, and how to choose a partner. Talk to us.
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Lead Generation
Outsourced B2B lead generation services that find, contact, and qualify the right buyers so your sales team can focus on closing. Request a consultation.
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B2B Telemarketing
B2B telemarketing services for lead generation, follow-up, account profiling and more, run by experienced callers who represent you well. Get a consultation.
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Lead Qualification
B2B lead qualification against criteria you set, so reps stop chasing dead ends and spend time on buyers who fit. See how it works and request a consultation.
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Customer Retention
Customer retention services that call your accounts before renewal, surface concerns early and book time with your reps. Talk to us about keeping customers.
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Customer Reactivation
Customer reactivation services that call lapsed B2B customers, learn why they stopped buying and book win-back meetings. Ask how we can restart the talk.
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CRM Data Cleanup
CRM data cleanup services that fix duplicates, outdated contacts, and missing details so your sales team works from records it can trust. Talk to us today.
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Surveys & Market Research
Phone-based B2B market research surveys and customer feedback calls that reach busy decision-makers and turn answers into action. Plan your survey with us.
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Inbound Call Center
Inbound call center services for B2B companies: live answering, call routing, customer support and order processing handled by trained agents. Get a plan.
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Where to start
Which service fits the problem you have right now?
The right starting point depends on where your pipeline is thin. A quick way to decide is to look at the part of the sales process that takes your team the most time for the least return. These are the situations we hear about most often:
- Not enough first conversations with the right decision-makers: start with B2B appointment setting or broader B2B telemarketing.
- Plenty of leads, but reps chase the wrong ones: B2B lead qualification sorts interest from fit before your closers get involved.
- Contracts coming up for renewal with little contact in between: a customer retention calling program keeps those relationships warm.
- A list of past customers nobody has called in a while: customer reactivation reopens those conversations with people who already know you.
- Bounced emails, wrong numbers and duplicate records slowing outreach: CRM data cleanup gives every other campaign a better list to work from.
- Decisions waiting on customer or market input: phone-based surveys and market research collect first-hand answers you can act on.
How services connect
One pipeline, several jobs
B2B sales cycles are long and usually involve more than one decision-maker. No single activity carries a prospect from first contact to signed contract, so our services are designed to hand off to each other cleanly.
Find
Lead generation and telemarketing build awareness and start conversations with companies that match your ideal customer.
Qualify
Lead qualification and appointment setting check fit against criteria you set, then book time with your sales team.
Keep
Retention and reactivation calls look after existing and lapsed customers, where the relationship already exists.
Support
Data cleanup, surveys and inbound call handling keep records accurate, collect feedback and answer customers promptly.
Because the same team understands your offer across these jobs, what we learn in one campaign improves the next. Objections heard during outbound calls sharpen survey questions. Feedback from retention calls tells your marketing team what customers value. Corrected contact details from a data project make every future call more productive.
How we work
What every engagement has in common
- 01
Discovery
We learn your offer, your customers and what a successful outcome looks like, whether that is a meeting, a renewal or a completed survey.
- 02
Campaign plan
Together we agree on targeting, talking points, qualification criteria and how results reach your team.
- 03
Onboarding and training
A project manager prepares call content and FAQs, and agents are trained to represent your brand properly.
- 04
Calling and review
Agents make the calls while the team reviews conversations and feedback to refine the approach as the campaign runs.
- 05
Handoff and reporting
You receive the outcomes and the context behind them, so your team knows what to do next.
Choosing a partner
What to ask any outsourcing partner
Outsourcing part of your sales process only works if the partner represents your company the way you would. Before you sign with anyone, including us, ask who will make the calls and how much experience they have, how the team learns your product, and how call quality is reviewed. Ask what you will receive after each conversation and how often you will talk about results.
It is also worth asking how a partner responds when the market changes. Good campaigns are adjusted as they run, based on what prospects and customers actually say. You can read more about our approach on why B2B Appointment Setting.
Proof
See these services in real campaigns
Our case studies show how different services combine in practice. A health savings account provider used a calling campaign to prove an inside sales model before hiring, and went on to hire 4 sales reps and 4 inbound sales reps. Read how the call campaign generated 60% incremental sales.
A medical equipment manufacturer used a multi-step market survey campaign to reach hospitals and surgical centers, and the feedback we compiled identified critical service issues the client went on to fix. See the medical equipment manufacturer case study. A digital marketing franchise changed its calling tactics mid-campaign and reported a significant increase in lead quality; read the digital marketing provider story.
Can we combine more than one service in a single engagement?
Yes. Many clients start with one service and add others as the campaign shows where the gaps are. A common pattern is cleaning the CRM first, then running outbound appointment setting, then following up with retention or reactivation calls. We plan the order with you so each step gives the next one better information to work from.
Do you only make outbound calls?
Most of our work is outbound calling, because starting conversations with busy decision-makers is where we have the deepest experience. We also offer inbound call center services, including live answering, call routing and customer support, for companies that want their incoming calls handled by a trained team that understands their business.
How do you decide which service to recommend?
We start by asking where your sales process loses the most time or the most opportunities. If reps lack first conversations, appointment setting usually comes first. If they have leads but poor fit, qualification helps. If existing accounts are drifting, retention or reactivation makes sense. The recommendation follows the problem, not a standard package.
Will the same team work across all of our campaigns?
We assign a project manager and experienced agents to each client campaign as standard practice. Where you run several services with us, keeping knowledge of your offer, customers and objections in one place is part of the value, so we aim for continuity rather than starting from scratch with each new project.
Are these services only for large companies?
No. We work with businesses of all sizes that sell to other businesses. Smaller companies often use outsourced calling to reach markets they could not staff internally, while larger organizations use it to test a new model, cover a specific campaign or free up experienced sellers. The consultation is where we check whether our approach fits.
Keep exploring
Related services and results
See how the pieces fit together, or talk to us about the campaign you have in mind.
Case Studies
Read B2B appointment setting case studies from healthcare, telecom, cyber security and more. See the challenges, the approach and the results, then talk to us.
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Why Us
Why outsource appointment setting? See when an outside calling team makes sense, what sets our campaigns apart, and how a test campaign helps you judge fit.
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Request a consultation
Not sure which service you need?
Tell us where your pipeline is stuck. We’ll suggest the service, or mix of services, that fits your goals and your team.